How to Order Your Carpet

By email

Please complete the Order a Carpet page with your full details and we will deal with your order within 24 hours.

 

By telephone

Call the Sales Hotline on 0845 296 8850 Monday to Saturday between 9.30 am – 4.30pm
(local call charges apply)

or one of our branches

Wilton Factory Shop 7 days a week
01722 742733

Chandlers Ford Monday to Saturday
02380 273732

Hedge End Monday to Saturday
01489 798801

Wimborne Monday to Saturday
01202 887371

 

Simply let us have the details of your selected carpet e.g. Range and colour, together with you sizes or quantity and we will advise you of the following:

• Full cost of carpet
• Cost of any accessories
• Cost of delivery charges – if applicable
• Availability

How to Pay

Payment for your carpet can be made by telephone using the following Credit or Debit Cards.

Alternatively payment can be made by cheque using the postal service

Once payment is received a fully detailed receipt will be posted to your home address.

How to arrange delivery of your Carpet

We offer a full delivery service and details of this will be discussed with you at the time of ordering.

After processing your order and confirming the availability of stock we advise you of the anticipated despatch date within three working days.

Delivery will be carried out by an independent carrier and this will not normally be a timed delivery. However a timed delivery can be arranged but this may incur additional charges.